The College Board Responds to a Flood of Complaints About Malfunctioning of the Remote AP Tests

IBL News | New York

The College Board started yesterday a PR campaign through social media to counter a number of students’ frustration after they were unable to successfully submit their AP exam results.

On Wednesday, on the third day of the Advanced Placement (AP) first-ever remote test administration, the College Board attributed the glitches and server crashes to “outdated browsers” used by only 1% of students.

Yesterday, The College Board’s response was based on encouraging learners to try first a new exam demo.

Answers to those tweets showed the complaints of learners, requesting the cancellation of the test.

An online petition signed by over 6,000 students demanding the College Board “not to miss this chance to turn this difficult situation around by handling it with fairness and grace.”

The College Board insisted on a press release on late Wednesday by stating that “more than 456,000 students took exams that day and that, again, “less than 1 percent [were] unable to submit their responses.”, the National Center for Fair & Open Testing reported receiving dozens of complaints about problems with the AP tests, which will continue for 10 more days, according to Inside Higher Ed.

Also, reflected on a story yesterday this flood of criticism.