Patients Report Cases of AI Substituting Human Therapists

IBL News | New York

Some therapists are secretly using AI during sessions, risking their clients’ trust and data privacy in the process, according to a story posted in MIT Technology Review.

Specifically, ChatGPT is providing summaries, responses, and analysis of patients’ questions.

Substituting the chatbot for human therapists follows the unexpected ramifications of AI in the field of psychotherapy, as is happening in many other professions.

On the patient’s side, as many believe chatbots can provide an affordable alternative to in-person therapies, there are many cases of people using AI while they trip on psychedelics. Many experts say it’s a bad idea.

Researchers often say that responses written by ChatGPT but misattributed to therapists are receiving the highest ratings overall.

A growing number of companies, including Heidi Health, Upheal, Lyssn, and Blueprint, are marketing specialized tools to therapists, such as AI-assisted note-taking, training, and transcription services.