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IBL News | New York
This month, Amazon issued its new agentic platform, Quick Suite, a collection of AI tools that analyze and gather data from multiple applications, turning natural language queries into enterprise actions, processes, and workflows.
As a unified digital workspace for day-to-day work, it connects internal documents, emails, and databases with external third-party apps, sources, and services, including Amazon S3, Snowflake, Google Drive, and Microsoft SharePoint.
It also integrates with third-party services like Salesforce for customer data, Zendesk for support tickets, and Slack for team collaboration.
These enterprise processes often require consultation with specialized teams to analyze advanced datasets,
Amazon Quick Suite includes productivity capabilities such as research, interactive visualizations (in competition with Tableau and Microsoft Power BI), and business intelligence and automation tools and agents.
Amazon made Quick Suite available in two tiers: a Professional plan starting at $20 per user per month, and an Enterprise plan at $40 per user per month with advanced features.
AWS marketing chief Julia White said to Bloomberg that existing customers of the Amazon Q Business AI software, which launched 18 months ago, will be encouraged to migrate to the new platform.
The company said Quick Suite has already been deployed to tens of thousands of Amazon employees, reporting that “the tool has reduced complex data analysis tasks from months to minutes, for example, based on internal use.”
In addition, it has rolled out the platform to hundreds of corporate beta customers, citing examples of cost savings and efficiency improvements.
However, since Amazon does not own a native productivity suite like Microsoft 365 or Google Workspace, it has to convince users to adopt its platform as an overlay on top of those tools.
This month, Google announced a unified Gemini Enterprise AI agent subscription, consolidating its business-focused AI tools.
