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IBL News | New York
OpenAI released a large study on how people use ChatGPT, highlighting that the tool creates value through personal benefit and increased productivity.
Three-quarters of conversations focus on writing and seeking practical guidance and information. Coding and self-expression remain niche activities.
About half of the messages (49%) are Asking, indicating that ChatGPT is mostly used as an advisor rather than solely for task completion.
– Doing (40% of usage) encompasses task-oriented interactions such as drafting text, planning, or programming.
– Expressing (11% of usage) involves personal reflection, exploration, and play.
Approximately 30% of consumer usage is related to work and productivity, while about 70% is for non-work daily life activities.
The study has been released as a National Bureau of Economic Research (NBER) working paper by OpenAI’s Economic Research team and Harvard economist David Deming. It analyzed 1.5 million conversations since ChatGPT’s launch in November 2022.
With 700 million weekly active users, ChatGPT has become a global tool, with rapid growth in low- and middle-income countries.
• Read the full working paper.
OpenAI just revealed exactly how it decides what ranks #1, and it’s not what you think.
After analyzing over a million conversations, OpenAI exposed how people actually use ChatGPT to research, compare, and buy.
This isn’t just a shift in behavior, it’s the birth of a new… pic.twitter.com/eNReVKvXBG
— Neil Patel (@neilpatel) October 8, 2025
